Wanted to update apps but shown different email

hi guys, i wanted to update my apps at the appstore, but it shown different email and i dont know where that email come from, ill try to find it but it not shown anywhere

iPhone 13, iOS 18

Posted on Nov 2, 2025 3:11 AM

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Question marked as Top-ranking reply

Posted on Nov 2, 2025 3:56 AM

It is possible to have a different account specifically for media and purchases in Settings. Check the account entered there.


Another possibility is a different person who had access to the device downloaded the apps with their account. In that case, delete the problem apps and download them with your account. App data may be lost in this situation but you don't have any choice if you want to update the app.

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Question marked as Top-ranking reply

Nov 2, 2025 3:56 AM in response to mrtnwnt

It is possible to have a different account specifically for media and purchases in Settings. Check the account entered there.


Another possibility is a different person who had access to the device downloaded the apps with their account. In that case, delete the problem apps and download them with your account. App data may be lost in this situation but you don't have any choice if you want to update the app.

Wanted to update apps but shown different email

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