Can’t play videos on xiaomi TV, but everything is correct on iphone

I cannot watch purchased videos on Apple TV app on xiaomi TV. No button to play videos, only - added to watchlist. Also I can play only Apple films.

But I’m the same account on an iPhone - everything is correct, I can play all the videos.

MiTV-MOOQ0, ATVE 16

Posted on Nov 1, 2025 11:21 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 2, 2025 2:11 AM

Verify if your Apple TV app edition on Xiaomi TV is the full Apple TV app, or the specialized (but limited) Apple TV+ app (note the Plus in the app name and on the app icon).

One would have Store and Library options (and in-app third party channels), the other wouldn’t.

Unfortunately, that distinction is not user choice, but specific to the device model.

Get the Apple TV app or Apple TV+ app on your smart TV or third party streaming device - Apple Support

Apple TV app user guide for smart TVs and third party streaming devices - Apple Support



Users with unsupported TVs may consider getting a streaming device with the full Apple TV app. That can be an Apple TV box, Roku, Fire TV, PlayStation (4, 5), Xbox (One, One S, X, S), ‘Chromecast with Google TV’-dongle, or Nvidia Shield TV.

1 reply
Question marked as Top-ranking reply

Nov 2, 2025 2:11 AM in response to DiMaks13

Verify if your Apple TV app edition on Xiaomi TV is the full Apple TV app, or the specialized (but limited) Apple TV+ app (note the Plus in the app name and on the app icon).

One would have Store and Library options (and in-app third party channels), the other wouldn’t.

Unfortunately, that distinction is not user choice, but specific to the device model.

Get the Apple TV app or Apple TV+ app on your smart TV or third party streaming device - Apple Support

Apple TV app user guide for smart TVs and third party streaming devices - Apple Support



Users with unsupported TVs may consider getting a streaming device with the full Apple TV app. That can be an Apple TV box, Roku, Fire TV, PlayStation (4, 5), Xbox (One, One S, X, S), ‘Chromecast with Google TV’-dongle, or Nvidia Shield TV.

Can’t play videos on xiaomi TV, but everything is correct on iphone

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