People tags missing and people becoming untagged

Question

Level 1

71 points

People tags missing and people becoming untagged

I am finding the people tags to be very buggy.

There are photos where I am 100% certain I tagged a person by typing their name under the circle around their face.

I will go back and check the photo later and the name under the circle will read "Not Named".

Another example is one friend who I know for certain is tagged in 6 photos - and I have confirmed this by looking at the photos.

However when I look at her "Album" in People and Pets only 4 photos show up. And this is both in MacOS and iOS

Posted on Oct 27, 2025 11:25 AM

Reply

Answer 1

Oct 27, 2025 12:18 PM in response to nueve_leon

You didn't say what OS you're using. That could be important. I'm still in 15.6.1.

I've seen some weird things. A couple of people wouldn't accept a key photo and identified with initials, but I think those have worked themselves out, now. It could be different in iOS than macOS.

I have a number of pictures of people who are identified, their picture is listed in the Info Window with the right key image, but the name doesn't show under the person in the picture. These folds do show in the People albums. This also seems to change.

If naming the person doesn't take, it may be that there is some confusion, to the computer, about names. This could also be true for your friend who is named but isn't in the album you expect. When you open a picture, if you scroll below the picture

it gives the "People or Pet" album for each of the identified faces. So you should be able to click on the album there and see if you get the same album you expected. You may need to un-hide an album or merge a couple.

Let us know what you find…

Reply