Adding the Peacock bundle to Apple One Premier Subscription

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Level 1

9 points

Adding the Peacock bundle to Apple One Premier Subscription

I’m an Apple One Premier subscriber and I have tried to take advantage of the new deal with NBC Universal to add a discounted Peacock subscription. OMG… Apple should be ashamed of themselves for how painful this process has been. I went through the process on my Apple TV device, no option for me as a premier subscriber. I went through Subscriptions on my iPhone, no option for Peacock, I went through the Apple TV app and found the option, which I added, and was charged $19.99 for the new bundle. No credit for the existing Apple One subscription. I opened up subscriptions on my iPhone and was notified that I had conflicting (overlapping) subscriptions for Apple TV. I canceled the new Peacock bundle but am stuck paying the $20 for the month. In short, this has been the worst Apple experience I’ve ever had in many years of being an Apple customer. This is a very poorly executed collaboration between Apple and NBC for existing Apple TV subscribers. I’m now stuck with no idea how to get the new bundle and would not recommend this service to anyone.

Posted on Oct 26, 2025 9:49 AM

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Answer 1

Top-ranking reply

lkrupp

Level 7

21,919 points

Nov 1, 2025 4:30 PM in response to WWwineGuy

I also have an Apple One Premier subscription and a Peacock Premium Plus subscription (via Apple). Couldn’t figure out how to bundle the Peacock to the Apple One. What finally worked was to let my Peacock Premium Plus subscription expire. A couple of days later (today actually) I renewed my Peacock Premium Plus subscription and was offered the bundle price of $11/mo. Easy peasy and all is well.

Again, my original subscription was through Apple and not through Peacock. Maybe that’s the difference.

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Answer 2

Oct 26, 2025 2:36 PM in response to WWwineGuy

Upon reading other accounts of these difficulties, I first cancelled my current Peacock subscription upon some advice that it would be difficult to do so AFTER combining the new Peacock deal with my current Apple One subscription.

So, I then tried multiple attempts to add Peacock, exhausted the patience I thought was reasonable for this purpose and have basically said screw it. I'll go without Peacock until I decide to take up this goose chase again. Why it takes any more than three click-through steps I have no idea.

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Answer 3

Nov 13, 2025 10:42 AM in response to WWwineGuy

Similar thing here. I already have Apple One and logged into Peacock on my AppleTV device not even realizing the two services had started a partnership. To my pleasant surprise the Peacock app on my AppleTV device offered me the Premium Plus subscription at the discounted rate of $11.00 because I already have Apple One. So I subscribed. I even got a confirmation email from Apple. But when I try to watch anything on Peacock it says I have to upgrade. It's like Apple acknowledged the subscription but Peacock did not. So I cancelled it and gave up but I'm still out the $11.00. Did anyone at either company actually test this before rolling it out?

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Answer 4

memin

Level 1

9 points

Oct 26, 2025 11:36 AM in response to WWwineGuy

exactly the same here man! let me know if you find any resolution since im the same boat!

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Answer 5

Nov 13, 2025 11:06 AM in response to ProDriven

I'm pretty over it for now. I might / might not decide in the future to try to figure it out. For now I've cancelled both apple tv + and peacock and said the **** with it.

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Answer 6

Nov 18, 2025 12:25 PM in response to WWwineGuy

Same here… good idea, however poorly executed from the customer point of view. The Grinch is definitely celebrating his scamming of Whoville on this one.

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