Unable to add HomeKit accessory due to router incompatibility

What should I do when I get the message: "Unable to Add Accessory 


To add this acessory to your home, connect your iPhone to your HomeKit enabled router, then try pairing. If pairing continues to fail, reset your router."


What is the "router" referred to?


Eero can no longer work with Apple Home, according to them. They say it is Apple's choice.



[Re-Titled by Moderator]

Original Title: homekit

HomePod, 26

Posted on Oct 25, 2025 9:46 AM

Reply
2 replies

Oct 25, 2025 9:00 PM in response to PersonRichardson

Re: "Homekit: What should I do when I get the message:

"Unable to Add Accessory To add this accessory to your home, connect your iPhone to your HomeKit enabled router, then try pairing. If pairing continues to fail, reset your router."


Am no expert in this area, yet your post to the community deserves some response.

If you haven't already: you may need to " Update Apple Home - Apple Support 


Homekit accessories are first set-up, and then controlled, via the Home app

See if Apple support's "how to" online articles (links below) can help:

Set up accessories with Home on iPhone - Apple Support

and

Control accessories with Home on iPhone - Apple Support

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Re: "What is the "router" referred to?"


The wi-fi router is the gateway that allows internet access etc., ie: connects your local network, computers, devices, with the internet. The router is the "box" (often from the internet provider) that any necessary cables plug into. Check its manual if you need to locate the restart button.


NB: The message you shared says you need a "Homekit enabled" router

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Re: "Eero can no longer work with Apple Home, according to them. They say it is Apple's choice."


Seems the "smart" technology keeps on moving forward

Apple lists all the compatible accessories etc., online:

See: Home app - Accessories - Apple

Unable to add HomeKit accessory due to router incompatibility

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