Air tag not recognized by phone

I changed the battery in an airtag, but my iPhone won’t recognize the airtag. I can’t add it to my Find My app.

iPhone 17 Pro

Posted on Oct 23, 2025 8:45 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 24, 2025 12:40 AM

When you put the battery in did you hear a chime on the AirTag? If not, then the battery is probably not making a good connection, which could be due to a coating like Rudegar suggested.


However, if you do hear a chime then there might be a different issue. Remove the back cover of the AirTag and pull the battery out, then quickly put it back in (you should hear the chime again). Repeat this five times and it should reset the AirTag. Then see if you can add it back to Find My.

2 replies
Question marked as Top-ranking reply

Oct 24, 2025 12:40 AM in response to Pamela Mullen2

When you put the battery in did you hear a chime on the AirTag? If not, then the battery is probably not making a good connection, which could be due to a coating like Rudegar suggested.


However, if you do hear a chime then there might be a different issue. Remove the back cover of the AirTag and pull the battery out, then quickly put it back in (you should hear the chime again). Repeat this five times and it should reset the AirTag. Then see if you can add it back to Find My.

Air tag not recognized by phone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.