Ipad Air (IOS 26) : Black Line across upper part of display????

This comes across often on my Ipad Air.. Any suggestions as to why and how to get rid of it.. Thanks in advance...



[Edited by Moderator]

iPad Air

Posted on Oct 23, 2025 8:09 AM

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3 replies

Oct 23, 2025 9:07 AM in response to William Huisking1

You can easily determine if you have a hardware or software issue. A reliable method to confirm a screen or other hardware fault is to take a screenshot when the fault is evident - and then review the captured screenshot image...


When reviewed, if the lines are not present in the screenshot image, then you have demonstrated that you have a hardware fault that, sooner or later, may become sufficiently severe that repair or replacement of the iPad are the only options. If the lines are visible in the screenshot, the something other than hardware will be the cause.


Note: When reviewing the image, rotating the iPad screen orientation by 90°, from Portrait to Landscape, will ensure that the image does not coincide with screen defects if present.


Take a screenshot on your iPad – Apple Support



If the test indicates that a hardware fault, a visit to the Genius Bar at your local Apple Store is recommended - where the technicians will be able to test and assess your iPad. This will likely inform your next steps:


Genius Bar Reservation and Apple Support Options - Apple

iPad Repair – Official Apple Support

Ipad Air (IOS 26) : Black Line across upper part of display????

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