Teams camera setting shows me upside down

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Level 1

12 points

Teams camera setting shows me upside down

I bought the new iPad Pro m5 and transferred all the data and setting from my iPad Pro M1. but when I now use Teams video calling I appear upside down in the call. my iPad Pro M1 did not have the issue I have the latest iPad OS installed 26.01. I contacted Apple Support and we did the basic checks but they can't help me and are not willing to address this to second- or third line support nor the management. How can this issue been solved? I am using Microsoft Teams the whole day for my work.

iPad Pro, iPadOS 26

Posted on Oct 23, 2025 1:58 AM

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Answer 1

Top-ranking reply

len.iphone Author

Level 1

12 points

Oct 24, 2025 12:48 AM in response to len.iphone

After a soft reset with pressing volume up and down and holding the on-of button till the Apple logo is showing up again it is working as it should be doing :-)

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Answer 2

Oct 23, 2025 5:52 AM in response to Robbieb0y

If you have a repeatable issue with a single App, you would be well advised to seek assistance from the associated App Developer:

How to contact an app developer - Apple Support

Be aware that Microsoft have extensive online help resources for their Apps.

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Answer 3

Oct 23, 2025 2:15 AM in response to len.iphone

Given that the iPad Pro M5 has only just been released, you have encountered an unexpected bug with iPadOS 26.0.1.

While frustrating, you may need to wait for the next release of iPadOS for the problem to [hopefully] be resolved. While release of iPadOS 16.1 is anticipated, Apple have not provided a definitive release date.

In the meantime, it would be in your best interest to submit a Bug Report to Apple via its Product Feedback Portal. For iPad and iPadOS:

Feedback - iPad - Apple

When submitting a Bug Report, ensure that you include details of your iPad model and installed version of iPadOS within the body-text of your report. Don't rely upon the pick-list - as this rarely includes the current versions.

To reiterate, submitting a report is in your own best interest. Every report submitted counts; until sufficient reports have been received, Apple may not assign resources for the issue to be investigated and corrected.

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Answer 4

Oct 23, 2025 3:20 AM in response to len.iphone

Whilst you might "expect" Apple Support to escalate an issue to Apple's Engineering teams, should this happen, such escalation is an entirely separate process from your own submission of a Bug Report.

As already stated, it is in your own (and others) best interests to independently submit a Bug Report for a repeatable problem. If the next release of iPadOS does not address the identified problem, you should submit a further Bug Report.

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Answer 5

Oct 23, 2025 4:41 AM in response to len.iphone

i've got exactly this issue. orientation lock is off. turning the ipad upside down, flips the camera again (so the image remains upside down all the time).

This appears to happen only on MS Teams. When I open the normal camera app & use the front-facing camera, it shows perfectly normal.

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Answer 6

len.iphone Author

Level 1

12 points

Oct 23, 2025 6:45 AM in response to LotusPilot

I tried, and had several calls with Apple support, a long chat with Microsoft support and also contacted the Helpdesk support of the enterprise company I work for. This is an Apple - Microsoft Teams issue. Apple iPad experts should address this bug to Microsoft.

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Answer 7

len.iphone Author

Level 1

12 points

Oct 24, 2025 12:04 AM in response to DanJHockey13

Hi Dan, I have the same issue, I use my iPad mainly for Teams calls during the day. I experienced also nice reactions and making fun of Apple, so it broke the ice in conversations .. Seemingly Apple did something, because this morning it is working normally.

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Answer 8

len.iphone Author

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12 points

Oct 23, 2025 3:09 AM in response to LotusPilot

Thanks Lotus Pilot, I submitted the bug report. But I would expect from Apple support to do the same and they are not willing to do so.

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Answer 9

Oct 23, 2025 2:56 PM in response to Robbieb0y

I have the exact same issue. Was excited about my new iPad Pro- not sure if I can take it with me on business trip now.

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Answer 10

len.iphone Author

Level 1

12 points

Oct 24, 2025 12:21 AM in response to len.iphone

I was applauding to early: Seemingly Apple did something, because this morning it is still not working normally but now I am greyed out but I see myself in the little venster.

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Answer 11

Oct 24, 2025 3:18 AM in response to len.iphone

Good to hear that you have successfully cleared the problem. A forced-restart, as you have performed, will often clear an isolated or post-update software issue.

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