An app was purchased on my Apple pay THAT I DID NOT DO,not want and it repeats in a year.Can't caan cel it.Also the credit card on the site is no longer in use,but because of the repeat of the above(in a year)I can't cancel the card either.And CAN'T GET A LIVE PERSON to explain and correct this.
Outrageous Apple Pay!!!!
[Re-Titled by Moderator]
Original Title: Unwanted app purchase
iPad Air, iPadOS 18
Apple Pay is a payment conduit. Only you, and you alone can initiate an Apple Pay transaction. No one else, not even Apple can just charge you through Apple Pay unless you previously authorize the charge. Apple Pay requires your biometric authorization (Face ID, or Touch ID or passcode).
If you subscribed on website or app using Apple Pay, then you alone are responsible for the management of the subscription. Apple can't do anything about it as it's not directly involved. Apple can't explain a charge using Apple Pay because other than managing the mechanism, it has no direct involvement with the merchant charging or with your card issuer.
I know it's frustrating to get charges you cannot stop, but just blaming Apple because you don't undlrsdtandf how it works is not going to help get it resolved.
Go to the website or App that is charging you and cancel it there by logging in with your account there and finding the subscription in the website settings.
If the charge appears as "apple.com/bill". then it has nothing to do with Apple Pay whatsoever and you should be able to cancel it from your Apple Account Settings.
click here ➜ If you want to cancel a subscription from Apple - Apple Support
Apple Pay is a payment conduit. Only you, and you alone can initiate an Apple Pay transaction. No one else, not even Apple can just charge you through Apple Pay unless you previously authorize the charge. Apple Pay requires your biometric authorization (Face ID, or Touch ID or passcode).
If you subscribed on website or app using Apple Pay, then you alone are responsible for the management of the subscription. Apple can't do anything about it as it's not directly involved. Apple can't explain a charge using Apple Pay because other than managing the mechanism, it has no direct involvement with the merchant charging or with your card issuer.
I know it's frustrating to get charges you cannot stop, but just blaming Apple because you don't undlrsdtandf how it works is not going to help get it resolved.
Go to the website or App that is charging you and cancel it there by logging in with your account there and finding the subscription in the website settings.
If the charge appears as "apple.com/bill". then it has nothing to do with Apple Pay whatsoever and you should be able to cancel it from your Apple Account Settings.
click here ➜ If you want to cancel a subscription from Apple - Apple Support
If you’re saying you did not initiate the subscription, then scammers skimmed your card details when you swiped it or inserted the chip into an ATM, gas pump, or merchant’s transaction terminal.
Once the scammers got your details they added the card to their iPhone and your bank verified and approved adding the card. Contact the fraud department in your bank and dispute the fraudulent transaction.
I cancelled the subscription But IT WILL KEEP RENEWING IN A YEAR
I DONT WANT RENEWSLS OF ANY APP ANYWAY
SO PROBLEM NOT SOLVED
AND I DID NOT SUBDCRIBR TO THIS APP RVRN IF YOU DONT BELIEVE IT
I SUBSCRIBE TO APPS AT THE SOURCE NOT BY APPLE PAY!
If you cancelled it, then where are you seeing it will keep renewing in a year exactly?
Also, how did you cancel it? What steps did you follow?
We can't help if you just scream at us (all caps) and don't explain what exactly you are seeing.
also, remember, this is a user to user forum. You are not addressing Apple support or Apple employees here, just other users like yourself volunteering our time to help other people.
Unwanted app purchase on Apple Pay with recurring charge and inability to cancel
