App Store Account Settings Unresponsive and Gift Card Redemption Not Working

Description:

I've encountered critical issues with the App Store on macOS Tahoe where the Account Settings button is completely unresponsive and gift card redemption is not functioning.

Issues:

The "Account Settings" button shows no response when clicked - nothing happens

The close button (✖️) in the Gift Card interface displays an error

Gift card redemption is not working


Steps to Reproduce:


  1. Open App Store
  2. Click on "Account Settings" - no response occurs
  3. Attempt to access/use Gift Card functionality


System Information:

  • OS: macOS Tahoe


Impact:

Unable to access account settings or use gift cards, making these App Store features completely inaccessible.



[Edited by Moderator]

MacBook Pro 16″, macOS 26.0

Posted on Oct 15, 2025 6:40 PM

Reply

There are no replies.

App Store Account Settings Unresponsive and Gift Card Redemption Not Working

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.