Unable to open or remove app from ipad

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Level 1

5 points

Unable to open or remove app from ipad

After upgrading my iPad Air 4 to iOS 26.0.1 I have noticed a strange app (shown below)that cannot be opened or deleted. I have tried force reset and checked settings but still unable to remove it.

iPad Air, iPadOS 26

Posted on Oct 15, 2025 4:10 AM

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Answer 1

Top-ranking reply

AlWeir

Level 5

4,658 points

Oct 23, 2025 3:04 PM in response to Jim0903

Was it a Default app that you tried to delete?

Troubleshoot Removing/Deleting the App

If the app won't delete, or you only see "Remove from Home Screen," try these methods:

Check Screen Time Restrictions (Most Common Fix):

1. Go to Settings $\rightarrow$ Screen Time.
2. Tap Content & Privacy Restrictions.
3. Tap iTunes & App Store Purchases.
4. Tap Deleting Apps and make sure it is set to Allow. (You may need to enter a Screen Time Passcode).

Delete from iPad Storage: This method often works when the Home Screen method doesn't.

1. Go to Settings $\rightarrow$ General.
2. Tap iPad Storage.
3. Wait for the list of apps to load, then find and tap the stubborn app.
4. Tap Delete App, then confirm.

Force Restart Your iPad (If it's frozen or completely unresponsive):
- With Face ID or Touch ID in the top button: Press and quickly release the Volume Up button, press and quickly release the Volume Down button, then press and hold the Top button until the Apple logo appears.
- With a Home button: Press and hold the Top button and the Home button at the same time until the Apple logo appears.

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