MacBook Pro (14", M4 Pro/Max, 2024) Display Black ..!!!

Display Black

MacBook Pro (14", M4 Pro/Max, 2024)

External Display is working, but the internal display is not.

It has happened 3 times in the last 4 months and was resolved itself each time,

but now it has happened again.


Did the following things but did not resolve

Reset NV Ram or PRam

Reset SMC

Restore Mac OS









[Edited by Moderator]

Posted on Oct 14, 2025 11:53 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 15, 2025 8:50 AM

mahbub82 wrote:

Display Black
MacBook Pro (14", M4 Pro/Max, 2024)
External Display is working, but the internal display is not.
It has happened 3 times in the last 4 months and was resolved itself each time,
but now it has happened again.

Did the following things but did not resolve
Reset NV Ram or PRam
Reset SMC
Restore Mac OS

[Edited by Moderator]


Sounds like a Display issue—


For hardware issues In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment

Make an appointment for a "hardware issue"

Genius Bar Reservation and Apple Support Options - Apple


Outside the USA

Contact Apple Support - Apple Support



Get your mac repaired and how much will it cost

Mac Repair and Service - Apple Support


Get your Mac ready for service - Apple Support Get your Mac ready for service - Apple Support


If you have AppleCare+ it will cover a large portion of accidental damage.

AppleCare - Apple



1 reply
Question marked as Top-ranking reply

Oct 15, 2025 8:50 AM in response to mahbub82

mahbub82 wrote:

Display Black
MacBook Pro (14", M4 Pro/Max, 2024)
External Display is working, but the internal display is not.
It has happened 3 times in the last 4 months and was resolved itself each time,
but now it has happened again.

Did the following things but did not resolve
Reset NV Ram or PRam
Reset SMC
Restore Mac OS

[Edited by Moderator]


Sounds like a Display issue—


For hardware issues In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment

Make an appointment for a "hardware issue"

Genius Bar Reservation and Apple Support Options - Apple


Outside the USA

Contact Apple Support - Apple Support



Get your mac repaired and how much will it cost

Mac Repair and Service - Apple Support


Get your Mac ready for service - Apple Support Get your Mac ready for service - Apple Support


If you have AppleCare+ it will cover a large portion of accidental damage.

AppleCare - Apple



MacBook Pro (14", M4 Pro/Max, 2024) Display Black ..!!!

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.