My Mac's Mail app won't add a specific gmail account after upgrading my OS from Sonoma to Sequoia

I recently upgraded my OS from Sonoma to Sequoia. As usual, after a system upgrade, any existing gmail accounts wouldn't authenticate in the Mail app. I would need to re-authenticate those accounts.


I deleted both accounts, and, tried to re-add them. It worked on one account, but, will not work on my other account. I've scoured the internet and have tried several different methods. In every attempt, I get stuck at the final menu, "Choose which apps you want to use with this account." I select which apps to work with this account, but, it never works. It just sits there in that final prompt. It is NOT stuck at that prompt, i.e. if I uncheck a specific app, the blue "Done" button re-lights. But, it will not go thru the authentication process with this particular account.


what is the problem? Anyone know how I can fix this issue? As u can see from the attached screen grab, I've selected which apps I want to use, and, the formerly blue "Done" button is now greyed out. But, nothing happens from there.



Thank you.


[Edited by Moderator]

MacBook Pro 16″, macOS 15.7

Posted on Oct 13, 2025 1:30 PM

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Question marked as Top-ranking reply

Posted on Oct 13, 2025 5:23 PM

I tried that, along with the about a dozen other methods I could find on the internet. Finally, Google’s deeper dive AI solved it: I had to delete any passwords stored in my Keychain, that were connected to my problematic Gmail account.


Then, I added the Internet Account, as one would normally do, and, it worked!

3 replies
Question marked as Top-ranking reply

Oct 13, 2025 5:23 PM in response to AlWeir

I tried that, along with the about a dozen other methods I could find on the internet. Finally, Google’s deeper dive AI solved it: I had to delete any passwords stored in my Keychain, that were connected to my problematic Gmail account.


Then, I added the Internet Account, as one would normally do, and, it worked!

My Mac's Mail app won't add a specific gmail account after upgrading my OS from Sonoma to Sequoia

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