cfl.rr.com email not loading in Mail app after iOS and iPadOS update

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cfl.rr.com email not loading in Mail app after iOS and iPadOS update

Cannot Load my cfl.rr.com email account on the Mail App after this latest iOS and iPad update;

[Re-Titled by Moderator]

Original Title: Neither Apple nor Spectrum not taking responsibility for cfl.rr.com email not being picked up by ‘other account” in Mail app; very disturbing plus I hate the new interface

iPad Pro, iPadOS 26

Posted on Oct 13, 2025 10:09 AM

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Answer 1

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AlWeir

Level 5

4,983 points

Oct 24, 2025 9:58 AM in response to Delta123

The most common fix is to verify and potentially re-enter the correct IMAP/SMTP server settings. Since your domain is part of the RoadRunner family, the server details typically point to the mail.twc.com server.

Recommended Troubleshooting Steps

Verify Your Internet Connection: First, ensure your device has a stable Wi-Fi or cellular data connection by successfully loading a website in a browser.
Verify/Update Mail Settings:

- Go to Settings > Mail > Accounts.
- Select your cfl.rr.com account.
- Check and update the Incoming Mail Server (IMAP) and Outgoing Mail Server (SMTP) settings to match the following. You may need to delete and re-add the account entirely if you cannot edit the server fields.

Remove and Re-add the Account: If updating the settings doesn't work, delete the account from the Mail settings and then add it again as a new account, making sure to enter the correct server details above. This forces a fresh configuration.

Settings > Mail > Accounts > Select your account > Delete Account.
Settings > Mail > Accounts > Add Account > Other > Add Mail Account.

Restart Your Device: After any change, a full restart can clear minor software glitches.

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