Apple Cash locked and unable to verify payment method


[Edited by Moderator]

Original Title: My apple cash is showing Locked. and i have never ysed it before. i need it unlocked. and also a payment method i used to subscribe to my things is no longer acceptable, keeps showing “cannot verify payment information, contact apple support”

iPhone XR, iOS 17

Posted on Oct 12, 2025 8:12 AM

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Question marked as Top-ranking reply

Posted on Oct 12, 2025 8:20 AM

Use this link to contact Apple Support as directed by the message you received. We have no access to your account.

Contact Apple Support - Apple Support


For Apple Cash being locked, you can contact Green Dot bank here:

  • Contact Green Dot Bank by calling (877) 233-8552
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Apple Cash locked and unable to verify payment method

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