refund required for an iphone 16 plus which was traded in and i purchased an iphone 17Plus

iPhone 16 Plus

Serial Number: K************X




[Edited by Moderator]

iPhone 17 Pro, iOS 26

Posted on Oct 10, 2025 8:11 AM

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Question marked as Top-ranking reply

Posted on Oct 10, 2025 8:25 AM

This is not Apple Support. Apple and Apple Support do not participate here. Everyone posting and commenting are fellow Apple users, just like you. Please contact Apple Support.


You need to have Apple perform diagnostics on your iPhone. It can be done in person at an Apple Retail Store or at an Apple Authorized Service Provider. You can also contact Apple Support and request remote diagnostics.


If you’re in the US please call  1-800-MY-APPLE or outside the US, consult the support articles below. In Canada call 1-800-263-3394


Contact Apple for support and service - Apple Support

1 reply
Question marked as Top-ranking reply

Oct 10, 2025 8:25 AM in response to poppafred

This is not Apple Support. Apple and Apple Support do not participate here. Everyone posting and commenting are fellow Apple users, just like you. Please contact Apple Support.


You need to have Apple perform diagnostics on your iPhone. It can be done in person at an Apple Retail Store or at an Apple Authorized Service Provider. You can also contact Apple Support and request remote diagnostics.


If you’re in the US please call  1-800-MY-APPLE or outside the US, consult the support articles below. In Canada call 1-800-263-3394


Contact Apple for support and service - Apple Support

refund required for an iphone 16 plus which was traded in and i purchased an iphone 17Plus

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