My wife has an iphone 8 Plus and I've set up automatic back ups and checked her iCloud account on iCloud.com. My problem is that I don't see the messages app on iCloud. How can I be sure the messages have been backed up. How can I find the backed-up messages if the messages app is not showing up on iCloud?
[Re-Titled by Moderator]
Original Title: Finding backed up messages
iPhone 8 Plus, iOS 16
You can't, iCloud backups are closed packages and cannot be accessed to see their contents directly. If she's not using the "Messages in iCloud" option, Messages are then included in the backup.
If iCloud Messages is turned on, then they are saved separately, and not included in the backup package, but still cannot be accessed directly on iCloud.com.
click here ➜ What does iCloud back up? - Apple Support
You can't, iCloud backups are closed packages and cannot be accessed to see their contents directly. If she's not using the "Messages in iCloud" option, Messages are then included in the backup.
If iCloud Messages is turned on, then they are saved separately, and not included in the backup package, but still cannot be accessed directly on iCloud.com.
click here ➜ What does iCloud back up? - Apple Support
Use iCloud for Windows or macOS Messages app (if she has a Mac) signed into her Apple ID with Messages in iCloud enabled.
Alternatively, if she has a Mac, she can open the Messages app, go to Preferences > iMessage, and ensure Enable Messages in iCloud is checked.
Locating backed-up iPhone 8 Plus messages on iCloud
