Follow-up on Instagram gallery album access issue

Hello,


I’m following up on my previous report regarding the issue with accessing gallery albums on Instagram. I haven’t received a response yet, and the problem is still ongoing.


Could you please update me on the status of my request?


Thank you for your time and help. 🌸


[Re-Titled by Moderator]

Original Title: Follow-up on My Previous

iPhone 15 Pro Max, iOS 26

Posted on Oct 8, 2025 9:34 AM

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Question marked as Top-ranking reply

Posted on Oct 8, 2025 2:21 PM

How and who did you make this request to? This is a user to user support forum and we are volunteer users, just like you and no one here can take a request for help. And none of us are from Apple, so if somehow you made a request to Apple, you cannot contact them here. If you contacted support, that is who you need to speak with. Checking your profile, this is the first post you have done here on the forum. You can use the Support link at the top or bottom of the page here to contact them if you wish.


Otherwise, the information that razmee209 provided is correct for troubleshooting 3rd party apps.

2 replies
Question marked as Top-ranking reply

Oct 8, 2025 2:21 PM in response to kimia194

How and who did you make this request to? This is a user to user support forum and we are volunteer users, just like you and no one here can take a request for help. And none of us are from Apple, so if somehow you made a request to Apple, you cannot contact them here. If you contacted support, that is who you need to speak with. Checking your profile, this is the first post you have done here on the forum. You can use the Support link at the top or bottom of the page here to contact them if you wish.


Otherwise, the information that razmee209 provided is correct for troubleshooting 3rd party apps.

Oct 8, 2025 1:41 PM in response to kimia194

kimia194 wrote:

Hello,

I’m following up on my previous report regarding the issue with accessing gallery albums on Instagram. I haven’t received a response yet, and the problem is still ongoing.

Could you please update me on the status of my request?

Thank you for your time and help. 🌸

[Re-Titled by Moderator]
Original Title: Follow-up on My Previous

Instagram is META's product, reach out to their support or look at their help site.

Follow-up on Instagram gallery album access issue

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