home network streaming issue; every media player crashes

I have set up a home network, wired and wifi (netgeart modem + ORBI mesh).

My desktop is an iMac 27" 5k retina 2017 running ventura 13.7.8. TVs are on the network as are our phones, a couple of ipads, an M1 laptop, and a new M4Mac mini. It is the M4Mac mini that is exhibiting the problem.

I recently upgraded to the M4Mac mini from an Intel Mini. They both run/ran the latest Sequoia. Both minis have the problem.

The problem is streaming video—and it is only on the mini, the others behave fine. The videos are stored on an external drive connected to my desktop.

The problem:

No matter what video player I use, Quicktime, VLC, Movist pro, IINA and no matter how I connect, by ethernet cable or wifi, when I stream a video to the mini it often will spontaneously pause in mid playback and spontaneously the slider on the timeline progress bar goes to the end. Of the players listed, IINA seems the most stable.


The only cure, that only works sometimes, is to open another video, then close it or wait for it to "crash," then go back the the original video which may begin play where it crashed, or may open at the beginning, and play for a while until it crashes again, or actually plays to the end of the video. The success rate of starting and finishing a video is maybe 10%. Skipping ahead or behind may precipitate a crash, not sure, but it seems to???


This is the same home network I have used for years without issue. The problem started, I believe, when ventura was upgraded to 13.4 or 5 iirc. Prior to that all was fine, no problems.

I've played with it a lot and nothing works. The only thing I can think of is incompatibility between the latest Ventura versions and sequoia, but that doesn't explain why my laptop doesn't seem to exhibit the crashing or why the TVs play fine with both YouTube TV, and on Youtube.

I know this sounds complex.


Any ideas or trouble shooting tips appreciated. and TIA


Mac mini (M4)

Posted on Oct 7, 2025 1:17 PM

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Question marked as Top-ranking reply

Posted on Oct 16, 2025 1:24 PM

JayElDee2 wrote:

A bit confused...even with the VPN uninstalled I had the problem occur


So to confirm, from earlier:


I uninstalled my VPN, rebooted, and tried again. This time everything worked. Living dangerously, I reinstalled the VPN…


[and everything broke, again, worse]


There are pieces of the VPN still installed.


Maybe the VPN vendor has a removal tool?


I’d likely get a backup, and reinstall this Mac, without migrating apps, and without adding VPNs.

33 replies

Oct 11, 2025 8:55 AM in response to JayElDee2

Work in progress. Just seeing Mr Hoffman's recs...I have not yet disabled the media players in safari, nor have I (yet) removed the VPN.

I thought I only had one VPN, PIA, is there another in my system? AFAIK, I never installed a second vpn, and my present VPN has been operative for years, predating the problem. TBC the videos are not streamed from an internet source, eg Safari, but from an external drive connected to my main computer, the "mothership" of the home network, everything hard wired.

This is the etre report from last evening when the problem recurred.


Oct 11, 2025 9:06 AM in response to MrHoffman

>Disable the IINA and Movist Pro extensions in Safari, and in any other

browsers involved. (This to test with the built-in media players.)<

This is what I see under settings...extensions for Safari. Safari is not my default browser—Firefox is and no media player is enabled there—

So, is this the proper setting, or should I "uninstall" as pictured above? Does that uninstall, uninstall the app from my machine or just as an extension?

Oct 13, 2025 1:06 PM in response to MrHoffman

Disabled the media players in Safari, did not uninstall them, problem persists.

I went into settings for DuckDuckGo and VPN is not enabled, in fact it is a paid service, so though listed it is not running.

I still need to uninstall my PIA VPN—the sole VPN— and try, will report.

Question: Do you think upgrading the new M4 Sequoia mini to Tahoe may help? My "mothership" computer is running Ventura. Or do you think it would add a level of complexity and confusion to the whole process?

Thanks

Oct 16, 2025 11:40 AM in response to JayElDee2

Apple has a far better privacy-focused implementation built-in, with Private Relay and ODoH, and that path using the existing end-to-end TLS connection that the VPNs add a second and partial and expensive wrapping around.


Outside of maybe geoshifting for website testing or CDN testing or whatever else, VPNs are a bad solution for a problem that hasn’t existed for a decade or so, but are perfect for metadata collection. And expect your VPN traffic to get collected, too. A number of the no-logging VPNs were caught logging when the logs were found on the open internet.

Oct 16, 2025 1:56 PM in response to MrHoffman

I used the uninstall feature of the VPN software to uninstall, then, after that, I rebooted.


Would a reinstall of the OS via recovery suffice, with the VPN uninstalled? Or are you talking about wiping clean the internal mac mini drive and starting from scratch?

And, tbc, I am using the same vpn software on my laptop and my desktop and there is no problem

Oct 18, 2025 8:41 AM in response to JayElDee2

Last night I was in safe mode, VPN uninstalled and the problem was still there—etre attached.

I wonder if something is getting blocked or congested because once it starts happening it becomes quicker to recur. It may last 15+ minutes at first, then as time goes on, it may only play properly for 3,4 minutes.

Anyway I am attaching the Etre report for the crash that happened in safe mode and the VPN uninstalled. I am going to run those terminal prompts and report.


Oct 18, 2025 9:01 AM in response to JayElDee2

here are the results of the terminal commands. This was taken after a normal boot and no running of any media player, vpn uninstalled



2nd command running media, vpn uninstalled

netstat command, no vpn, media NOT running


seeing zeros


really appreciate the help and patience!





Oct 19, 2025 7:04 PM in response to Camelot

I'll do that. I'll get you a netstat after reboot and after the problem occurs and post.


So, am I understanding you that the VPN as the cause has been ruled out? If so, then I can just run it again, correct?

I tried videos from a different external drive connected to my server and the same problem presents itself. So I think that eliminates the the original external drive as the problem, correct?

Oct 26, 2025 7:15 AM in response to Camelot

>You forgot the -i switch after netstat<

doh!

ok, that will be coming.

One thing I notice, and it may just be coincidence, is that during the day, when I try to reproduce the problem, things very often play fine, so I can't get the crash diagnostics, ie no crash. Things are much more apt to screw up when played in the later evening, like after 930, 10pm. If anything our home network traffic is unchanged or less during those later hours when the system seems more affected.

And again, many thanks

Oct 28, 2025 12:32 PM in response to JayElDee2

This took a couple of days to post because sometimes, and it seems more common now (I think???) that the crashing sometimes doesn't appear one evening, only to reappear the next. Once it starts though it is most likely going to repeat. TBC NOTHING has changed in my setup.

Throw another question out there.

My server machine is running the latest version of Ventura and the mini is running Sequoia latest. A few months ago, when Ventura was upgraded on the server is when the problems started. There was a big discussion here, at the time, about the "incompatibility" between Ventura and Sequoia. A new update for Ventura arrived and for most of the people in the thread the problems were solved. My problem only was somewhat improved and the problem of all media players crashing was not solved at all...So, I am wondering if Ventura and Sequoia still just don't play well together and my problem is related to that. Now, that said, my laptop runs the same OS as the mini (15e.7.1) and does not exhibit the problem. TBC the media crashing problem seems to be unique to the mini, whether it runs via ethernet or wifi, but only when it is accessing files on the server.


Thanks

home network streaming issue; every media player crashes

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