Missing button on AirPods case prevents device connection

I am so frustrated. I just finally bought brand new AirPods and there's no button on the back of them so I can't connect it to devices. It makes no sense, it shows up on my iPhone but only via like being close to it. This is a fraudulent case?


[Edited by Moderator]

Original Title: AirPods Case No Button

Posted on Oct 6, 2025 7:23 AM

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Question marked as Top-ranking reply

Posted on Oct 6, 2025 7:39 AM

Have a look here: Pair AirPods with an Apple device - Apple Support


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Missing button on AirPods case prevents device connection

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