Unable to unlock Apple ID due to missing phone number

Hi i have another appleid and it Locked now, i have all security question and date and my password but when i want to unlock it in next step it want Phone number that i use in my phone but that number i don't know what should i do?


[Re-Titled by Moderator]

Original Title: AppleID Unlock problem !!!

Posted on Oct 6, 2025 3:54 AM

Reply
5 replies

Oct 6, 2025 5:54 PM in response to sahmadh

Re: "AppleID Unlock problem ... i have all security question and date and my password but when i want to unlock it in next step it want Phone number that i use in my phone but that number i don't know what should i do?"


Wondering if this "User Tip" from a respected community member can help you with the Locked Apple Account:

See the linked article below: Reset Apple Account Password without the trusted device

User Tip: Reset Apple Account Password without the … - Apple Community

Oct 7, 2025 12:21 AM in response to sahmadh

As we are all Apple users, like yourself, no-one here knows the full number either.

We have no access to your accounts or details.


On your iPhone : Look in Settings > [your name] > Sign-In & Security.

Check the email addresses and phone numbers you can use to sign in.


or

If you read carefully through the linked user tip:

Eg: says" " If you lost / can't reach the trusted device or phone number associated with your Apple ID" It then gives info. about using a recovery key instead.


If using a recovery key is of no help: As a last resource, the user tip explains :

"If you can’t sign in, access a trusted device, reset your password, or receive verification codes, you can request account recovery to regain access to your account. "

Unable to unlock Apple ID due to missing phone number

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.