macOS 11 every app is crashing, offline/online media files are not loading. In safe mode everything work well

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Level 1

4 points

macOS 11 every app is crashing, offline/online media files are not loading. In safe mode everything work well

I think it all started after I installed a font. After restart i noticed that the control center is missing (it was only language and wifi button, no date and control center). Then it loaded after like 5 minutes, but all the apps are crashing (Photobooth crashing and cant use a camera, telegram instantly crashing, capcut launches but no video preview in project). Also any media file (mp3 from hard drive, video from youtube etc) is not loading, got infinity loading. Ive tried to validate fonts and I uninstalled the one that has an error, but it doesn't work. But in safe mode all works very well, apps are not crashing

EtreCheck report

MacBook Pro 15″, macOS 11.7

Posted on Oct 4, 2025 1:47 PM

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Answer 1

Top-ranking reply

HWTech

Level 9

68,198 points

Oct 4, 2025 6:55 PM in response to owencake

Uninstall CleanMyMac by following the developer's instructions. Then run EtreCheck again to make sure no traces of CMM remain.

Also, VPNs don't provide the privacy or security people think unless they are being used to connect to an employer's network. See the following article regarding VPNs:

https://gist.github.com/joepie91/5a9909939e6ce7d09e29

Those VPNs you have installed have components running in the background which could be causing problems since some of them were loaded & running at the time you ran the EtreCheck report. The VPNs you have installed are only useful for bypassing regional restrictions and are not ones typically associated with accessing an employer's network resources.

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Answer 2

owencake Author

Level 1

4 points

Oct 7, 2025 8:01 PM in response to HWTech

Thank you! Anyone who has the same problem: i fixed it by deleting all files from Library/LaunchAgents, LaunchDaemons and StartupItems. Now ill delete cleanmymac and other programs that i dont use

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Answer 3

John Galt

Level 10

154,868 points

Oct 4, 2025 6:45 PM in response to owencake

"CleanMyMac" claims another victim.

Erase the Mac. There is no practicable alternative to the destruction such "cleaning" scams are capable of inflicting.

Erase the Mac.

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Answer 4

dts1993

Level 1

18 points

Oct 4, 2025 7:07 PM in response to owencake

I agree! I’ve had multiple sites prompting me to install CleanMyMac. Nothing does better at cleaning and optimizing your Mac than either you or Apple-software.

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