Old & deleted Apple account verification keeps popping up

Question

Old & deleted Apple account verification keeps popping up

This pop-up to verify old & deleted Apple account keeps popping up every day, it's very annoying, I feel I tried everything to stop it but nothing works. Now, my question is, is it safe to completely restart my iPhone? That is, to bring it back to factory settings? Keep in mind that now I'm using new Apple account and the one that keeps popping up is old and deleted, that's why I'm scared to reset my iPhone on factory settings because I might get stuck on login page and not be able to use my iPhone until login is completed to the old Apple account (which is not going to be possible because it's deleted).

[Edited by Moderator]

iPhone 15

Posted on Oct 2, 2025 2:45 PM

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Answer 1

Phil0124

Level 10

215,281 points

Oct 2, 2025 3:10 PM in response to zarkoivanovic

Where does it take you if you tap on Settings? Where is it expecting you to verify the account exactly?

The account must be logged in somewhere that is still asking for verification.

Restoring the iPhone to factory settings is not unsafe. But depending on where that is coming from, if you use a backup to set it back up, the issue may return.

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Answer 2

Oct 2, 2025 4:03 PM in response to Phil0124

It takes me to login page on Apple account in settings, but when I try to login it says "request could not be completed" or something like that because Apple ID is deleted months ago. I really tried everything except reset my iPhone on factory settings, I know it worked for some people, but they had problem with their current Apple ID, not old and deleted one like me, thats why I'm scared to reset my iPhone. Can you please confirm that is safe to reset to factory settings?

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Answer 3

Oct 4, 2025 10:44 AM in response to zarkoivanovic

Is nobody going to answer?

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