Why do you market Apple Care One as a family plan when you cannot add your family members devices if they are associated with their own Apple ID, regardless if you have included them in your Apple "Family"? Even your team members at Apple stores claim it's a family plan. This is truly misleading. I cancelled the service. I hope I get a full refund of my initial payment.
iPhone 16 Pro, iOS 26
You are not speaking to Apple here, so you will not get a response from an Apple employee. If you want to talk to Apple, you can do that here:
Contact Apple Support - Apple Support
If you want to send feedback, you can do that here:
You may be confusing AppleCare One with Apple One, which are 2 different things. For AppleCare One, the devices that are covered must be using the same Apple Account.
AppleCare One plans can cover devices that are on the same Apple Account as the subscriber.
You are not speaking to Apple here, so you will not get a response from an Apple employee. If you want to talk to Apple, you can do that here:
Contact Apple Support - Apple Support
If you want to send feedback, you can do that here:
You may be confusing AppleCare One with Apple One, which are 2 different things. For AppleCare One, the devices that are covered must be using the same Apple Account.
AppleCare One plans can cover devices that are on the same Apple Account as the subscriber.
Apple Care One is not a family plan
