Cannot FaceTime one contact from contact card

I am having trouble making a FaceTime call to one contact from the contact card in my contacts.

When I long-press the Video button on the Contact card, the only popup

option I have is WhatsApp


All other contacts can use FaceTime from Contact card that way with no problem.


I can make a FaceTime call to that contact from the FaceTime app.


I have tried all resolution steps like deleting contact, restarting phone, turning FaceTime off/on, etc, etc.


I have checked FaceTime settings on the Contact’s phone (as it’s my daughter’s phone) and all is correct. I can make FaceTime calls from her phone to mine in the normal way.


My phone number is not blocked on her phone, or any restrictions like that.


Please help.

Thanks

iPhone 15 Plus, iOS 18

Posted on Sep 30, 2025 12:18 AM

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1 reply

Cannot FaceTime one contact from contact card

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