iOS 26 & Apple Card balances, transactions are missing
I recently updated to iOS 26 on my new iPhone 17 Pro, and since then all past Apple Card transactions—including those from earlier this month—have disappeared from the Wallet app. The current balance shown is inaccurate, even though the payment-due amount still appears correct.
I called Apple Card support and was transferred to Goldman Sachs, only to be told that Apple is ultimately responsible for this issue. My September 30th payment is not in dispute—I intend to pay it—but it is unacceptable that such a core function as transaction history can vanish. Major card issuers like Amex or Chase would never allow high-spending customers to lose access to their records.
This failure undermines trust in the Apple Card. If past transactions cannot be reliably displayed until the monthly PDF statement is released, the card is effectively unusable for real-time expense tracking. The timing is especially painful: I was in France earlier this month managing expenses related to my mother’s unexpected passing and need accurate records for family and legal matters. At present, only the August PDF is downloadable from the website, and no September data is available.
Could someone point me to official documentation or a senior support channel that can prevent this from recurring? This is a serious gap in service and technology that demands immediate attention.
