Help with iMac being slow? (EtreCheck log attached)


iMac 27″ 5K, macOS 13.7

Posted on Sep 28, 2025 5:20 PM

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Question marked as Top-ranking reply

Posted on Sep 29, 2025 10:16 AM

Check with Palo Alto networks for information on properly removing their VPN app. Whether it’s deleting thst plist, or using some removal tool, I don’t know.


Given the cleaner app and the other issues here, I’d be included to backup, wipe, reinstall, and use the initial setup to migrate files and documents and preferences and not apps.


If you want to try to get a few more years put of this iMac, I’d consider adding memory, and maybe switching to external SSD boot.



MacSales / OWC has Mac memory that matches the Apple specs, and they support it. Some of the other add-on memory available can have specs that are “optimistic”.


When this Mac is retired, the iMac memory can’t be reused in a new Mac, but the external SSD can continue to be useful.


5 replies
Question marked as Top-ranking reply

Sep 29, 2025 10:16 AM in response to sdnmcxk232

Check with Palo Alto networks for information on properly removing their VPN app. Whether it’s deleting thst plist, or using some removal tool, I don’t know.


Given the cleaner app and the other issues here, I’d be included to backup, wipe, reinstall, and use the initial setup to migrate files and documents and preferences and not apps.


If you want to try to get a few more years put of this iMac, I’d consider adding memory, and maybe switching to external SSD boot.



MacSales / OWC has Mac memory that matches the Apple specs, and they support it. Some of the other add-on memory available can have specs that are “optimistic”.


When this Mac is retired, the iMac memory can’t be reused in a new Mac, but the external SSD can continue to be useful.


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Help with iMac being slow? (EtreCheck log attached)

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