Pixelated Apple CarPlay screen on iPhone 17 Pro Max with Mercedes BClass W246

Here we go again….Upgraded to iPhone 17Pro Max and apple carplay seems to have an issue. This seems to be a recurring issue when the new iPhone and new IOS comes out. When i connect directly with the cable in my Mercedes BClass W246 the screen blurs and pixelates like the picture below. I have tried removing the device from the car and car play and yet the issue persists. This makes apple car play unusable with without constantly exiting the app and going back in, to which the screen refreshes and works for less that a minute. The apple side bar continues to be blurred. This happened when the apple 16 came out and 13. My previous iPhone 16pro did the same until and update from apple. Same as the iphone 13pro previously. Any assistance would be greatly received…


[Edited by Moderator]

Original Title: Apple Carplay Issue..Again (2025)

iPhone 17 Pro Max, iOS 26

Posted on Sep 27, 2025 1:22 AM

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Question marked as Top-ranking reply

Posted on Nov 16, 2025 5:16 AM

Hi,


Ive tried quite a few wireless adapters with no luck, they just remove the need for a wire…..it’s still the same connection. However the Ottocast play2video ultra and the getpairr go 2.0 do fix the issue, (getpairr is £40 on Ali express), these have a whole new android UI so it completely updates the software system of the car.


It is not the display that’s the problem, it’s the software/hardware in the Mercedes.

107 replies

Nov 15, 2025 8:28 AM in response to TheJock67

Thanks for the useful information!

I’m currently using an old iPhone 12 Pro just for navigation, music, etc., but of course it’s not without issues; like having to reconnect the hotspot every time, and the whole setup becoming messy whenever a phone call comes in.


This Ottocast Play2Video Ultra solution definitely looks better than what I’m doing now. I’m just a bit worried about the cheap Android layer that looks somewhat chaotic.


My car (a Mercedes SLC) has no touchscreen, so if I understand correctly I’d be able to use the CarPlay UI with the Mercedes controller, but not the Android UI of the device. And to control the Android interface I’d need the version that comes with the dedicated remote, right?


P.S. Apple is really dropping the ball here. These Mercedes systems (installed up until around 2020) are still used by thousands, if not millions, of people worldwide. And these cars are definitely not the kind you consider “obsolete” after five years or so.

Nov 16, 2025 7:17 AM in response to TheJock67

Thanks so much for helping us out, mate! I will try one of these two.


For now, I use a very inconvenient workaround: using the old Iphone for CarPlay (with internet data via hotspot from the new phone). I don't believe (?) that you can have two phones connected at the same time (one wired and another one only audio via Bluetooth), so this means that for any calls on the new phone you cannot use the car's audio system. One more question to confirm that I understood correctly: you need a remote for Ottocast or Getpairr only if you want to use apps outside of CarPlay; meaning that Waze from my Phone should work fine on CarPlay (as before)?

Nov 16, 2025 11:51 PM in response to Giumill

Hi,


Yes I can confirm that it does, I do not have a touchscreen, unfortunately this site won’t let me upload a video. I have a 2017 B class no touchscreen (Mercedes knob). It’s a pain in the *** to set up (you’ll understand why) but once you have then it’s not a problem.


if you want to use anything other than CarPlay and update the system, you will need to buy a bundle with a Bluetooth remote. Do everything you need to do with the remote first as you can’t pair the remote and the phone at the same time.


I spent about an hour setting up due to no touchscreen but now it just boots fine and you can use the knob to start CarPlay.

Nov 18, 2025 11:29 AM in response to olgun65

Me too, sadly. Truly thinking about selling my Mercedes. As a Realtor I cannot be without a reliable screen map - it is simply unsafe for me, as I drive into unknown areas all the time. Mercedes gave me so much conflicting information about this, my head spun. No resolutions. One manager did say that Mercedes released a bulletin basically telling iphone 17 pro users to re-start their phone. That did not work. I updated my new phone and updated all the maps (waze, google and apple maps) - to no avail. This is super frustrating.

Pixelated Apple CarPlay screen on iPhone 17 Pro Max with Mercedes BClass W246

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