Pixelated Apple CarPlay screen on iPhone 17 Pro Max with Mercedes BClass W246

I also have the same problem, Mercedes b class 2017, used anker wires and top quality wireless adapters to no avail, this is extremely annoying! iPhone 17….new update has not fixed it!

can’t be a Mercedes problem as other iPhones work just fine

Who has the newest Mercedes in this thread? Mine is a 2020. I was at the dealer a couple weeks back. They are aware and they are firmly pointing the finger at Apple. They need to address this in an update.

Hi,

So I’ve had a bit more of a play with the device today and got it working far slicker to the point that it’s a very happy compromise.

Once you have done the initial set up, which is difficult with the controller (you can’t use the remote) but it can be done then it boots to an android screen, easy then to ask it to go to CarPlay (it’s all prettty fast!)

You can use the Mercedes controller in the android screens, I can get iptv/prime video working etc but the issue comes when a keyboard is needed, hence why you can’t set WiFi without a remote or add passwords to the apps, no WiFi no updates either.

the UI in my opinion in the android screen, which will also Bluetooth music looks better than the Mercedes one in my opinion.

I paid £40 for the getpairr variant from AliExpress and I’m really pleased with the solution! Probably a better outcome than apple fixing it.

ive also reported to the manufacturer the issues regarding set up without a touchscreen and the fact that you can only have one BT device operational once (so you can’t connect the phone and a remote at the same time) along with a request for it to boot straight to CarPlay rather than the android screens….they ar every helpful and have requested the amendments for future updates.

The ottocast play2video ultra is on amazon (not the cheapest place to get it from though) it’s cheaper with free returns on ebay

Here’s the Amazon link https://amzn.eu/d/iDPzwz6

If you want to use the features like YouTube/Netflix you will also need a remote (if you don’t have a touchscreen)

My iPhone 17 pro max will not work with my 2019 GLA . Apple have said it’s the update .

need to wait until it’s resolved ?!?!

someone said use it on split screen and that works but I can’t always manage to get split screen .

any ideas how please ?

iOS 26.1 due out next week - let's hope it resolves the CarPlay compatibility issues

Yes it does! 100% and the wireless adapter did not work (I tried that first) - getpairr go 2 also works (same system)

Same issue in my 2018 CLA.

I have had a case open with Apple and they reset network, uninstalled VPN. Shared my logs and video and screenshots with engineering who came back and said it is a Mercedes problem not an Apple problem. DESPITE the fact that a 15 pro works fine and and a 17 pro doesn’t work… I’m no engineer, but that sounds like an Apple problem.

[Edited by Moderator]

Same issue with Mercedes C class and iPhone 17 Pro Max with iOS 26.0.1

problem is visible using original cable USB or 3rd party wireless adapters

iPhones 12-16 work just fine

[Edited by Moderator]

Same exact issue in my 2018 W176. Had zero issues with my iPhone 13 both wired and with a wireless adapter. The 17 however just glitches immediately. I’d be tempted to return it while I can and maybe buy again when I know for certain its fixed.

[Edited by Moderator]

Same issue here: Mercedes SLC 2017 with iPhone 17 Pro.

CarPlay was working perfectly with my previous iPhone 15 Pro on iOS 26 (and it still does).

With the 17 Pro iOS 26.0.1, I’ve tried multiple cables and even a wireless adapter, hoping that having an interface in between would solve the problem, but none of these made any difference.

Apple just announced iOS 26.1 RC (Release Candidate), and after reviewing the changelog, there’s no mention of any fixes related to CarPlay.

iOS & iPadOS 26.1 RC Release Notes | Apple Developer Documentation

Unfortunately, it seems we won’t be getting a fix in the next iOS release.

Upgraded to to 26.1, didn’t resolve the issue. I was advised by the support team that they think it’s an issue with a VPN, or a password manager, or an antivirus. Removed all these things and the issue is still present. That I can tell my head unit is on an apple version of 160820.

Both my local Mercedes dealer and an independent specialist have said it will be £120+ to even check the firmware version regardless of if there is an update available.

Same problem: Iphone 17 pro + ios 26.1 + c300 2018 both wired and wireless dongle connections. Navigaton totally unusable with pixelated screen.

No problem on another Mercedes car: gle350 2021

Don’t care who is guilty, not my problem at all - Apple and Mercedes must come to agreement among themselves and fix it.

my Mercedes 2018 GLA spent 4 days at Mercedes after getting a new iPhone 17 pro.

screen so glitched! I’m a Realtor and rely on my map for not only convenience but also safety. This has totally disrupted my daily function.

5 different people told me 5 different things at Mercedes.

they had me update my phone : still didn’t work.

t Mobil updated my maps as a troubleshooting and didn't work.

one person advised me to get a screen at a tech shop that costs 1700.

i really wish apple would take care of this!! Would have never upgraded if I knew this would happen, and I don’t want to downgrade.

seriously ready to sell this car !!