Movie not available despite being advertized Apple TV

I searched for a particular movie last week - P.S. I love you.

It showed available on Apple TV

1. You searched on Google or a similar external search engine, not on Apple.
2. Google gave you a result that applies to the South Africa (za) region. This is referenced in the URL and in the bottom-right corner of the page.
3. Buy or rent titles may have a web page reference, but those titles are not available for viewing on the web. You’ll need the Apple TV app for viewing. Buy movies and TV shows from the Apple TV app - Apple Support Rent movies from the Apple TV app - Apple Support
4. In-app search will give results that would be available to you (your Apple Account) in your region (the region as set for your account).

villichkata wrote:

Hi, thank you for your reply Phil.

I attached a screenshot, as when i checked in google for the movie online it shows watch on Apple TV (below 1st screenshot)

I subscribed, downloaded the Apple TV app and if there was an option to rent it or purchase I would have but in my case it doesn't show at all available when I search (second screenshot) :( I am located in Bulgaria currently, which could be the reason you and the others commenting are seeing it as an option based in the US. I search and it doesn't appear at all, unfortunately :(

Would've been nice to inform the subscribers what is available at which location :)

Thanks again for your help! Best Regards, V

https://discussions.apple.com/content/attachment/ddf656c6-a30f-4c1d-aede-bb06a1ccd454

https://discussions.apple.com/content/attachment/128a1060-b440-452d-9353-fd93d9c28ca5

[Edited by Moderator]

The images tells you, you can watch it in the Apple TV app, nowhere does it say it's available in the Apple TV+ subscription that you went and subscribed to.

Also, yes the result is shown as being in the South African Apple TV store. Since you are in Bulgaria, once it was able to verify location it determined it's not available there.

So, yes, you assumed many things incorrectly.

Best option is to always use the Apple TV app on your device to verify the availability of something, and to understand that the Apple TV+ subscription service is mostly for Apple's original content and will likely not offer 3rd party Hollywood movies like that.

Where was it advertised as being available in Apple TV+?

Apple TV+ is mostly for Apple's own original content. They may sometimes may other things available under the subscription, but it's not a usually thing anymore.

I can see its available for purchase or rent from the Apple TV app, but nowhere does it say its available under the Apple TV+ subscription.

Those are 2 very different things.

I think you may have misread whatever you saw.

The Apple TV Plus subscription is for Apple Originals. If it says rent or buy it’s from the Store and is not included in the subscription. As Phil stated I think you misunderstood this.

It’s not Apple content.

It is not available as part of any streaming services content here in the US.

It is available to purchase or rent.