NFC Apple Pay not working on iOS 26

After updating to iOS 26, when I try to make contactless payments, the NFC app remains in a waiting state. It doesn't give any error messages, it just waits.


I contacted Apple Support, and they ran a remote hardware diagnosis and found no faulty components. They say it's software-related and I should wait for iOS 26.0.1, but I can't find anyone online with the same problem.


Is it possible they'll fix this problem with iOS 26.0.1?

iPhone 15 Pro, iOS 26

Posted on Sep 22, 2025 8:18 AM

Reply
44 replies

Sep 23, 2025 8:40 AM in response to Ozne86

It’s impossible to follow your posts in multiple threads started by other people. Please contact Apple Support in your country or region. No one here will be able to resolve your issue. You need to have Apple perform diagnostics on your iPhone. It can be done in person at an Apple Retail Store or at an Apple Authorized Service Provider. You can also contact Apple Support and request remote diagnostics.


If you’re in the US please call  1-800-MY-APPLE or outside the US, consult the support articles below. In Canada call 1-800-263-3394


Contact Apple for support and service - Apple Support


Genius Bar Reservation and Apple Support Options - Apple


Explore Service Locations


Official Apple Support

Sep 25, 2025 12:20 AM in response to Jeff Donald

Okay, it's clear you don't understand the issue. I'll try to be more precise (sorry, I'm using Google Translate for the English translation).


Usually, when you hold an NFC tag close to your iPhone, a detection banner should appear and read the content (in the example, it reads a link, so Google Chrome appears because it's the default browser on my brother's phone; in my case, you'd see Safari).


The contents of NFC tags can be different: URL link, contact, etc.


That said, everything worked perfectly when my iPhone was running iOS 18; since I updated to iOS 26, it no longer works.

Oct 7, 2025 12:20 AM in response to Jeff Donald

But shouldn't this apply to all iPhones? I was with a colleague these days and we did several tests. He was always able to pay with Apple Pay using an iPhone 13 and iOS 26.0.1. Then it was my turn, using the same POS terminals but with an iPhone 15 and iOS 26.0.1, and there was no way to get it to work. Nothing changed for him after updating to iOS 26, while Apple Pay no longer works for me.

NFC Apple Pay not working on iOS 26

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.