iTunes downloading from iCloud failure - "stopped (err = -3253)"

unable to download approx 13,000 songs in iCloud to iTunes (for Windows 11) "stopped (err = -3253)" & "The network was reset."

iTunes Media folder Downloads folder was deleted

Computer Clock is correct

browser's cache cleared

iTunes Store Cache reset

1 (one) song downloaded, followed by "stopped (err = -3253)" & "The network was reset."


Windows, Windows 10

Posted on Sep 20, 2025 01:49 PM

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Posted on Sep 20, 2025 02:47 PM

Update:

After iTunes would not play previously downloaded songs, rebooted for the nth time today, re-opened iTunes, and was able to play downloaded music. Once again attempted to download a song from iCloud, and was requested to Authorize this computer. Once again, logged in to Apple account which confirmed this computer was already Authorized and then the song downloaded. Downloading of music is now proceeding.

1 reply
Question marked as Top-ranking reply

Sep 20, 2025 02:47 PM in response to Tankerous

Update:

After iTunes would not play previously downloaded songs, rebooted for the nth time today, re-opened iTunes, and was able to play downloaded music. Once again attempted to download a song from iCloud, and was requested to Authorize this computer. Once again, logged in to Apple account which confirmed this computer was already Authorized and then the song downloaded. Downloading of music is now proceeding.

iTunes downloading from iCloud failure - "stopped (err = -3253)"

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