Apple Music fails to sync between iPhone and Mac

I signed up for Music last week and have been trying since to sync my iphone library with my mac and every time I get this error pop up:

"Genius results cannot update at this moment. An unknown error has occurred (12002). Try again later"


Like I said, every time I try to sync libraries I get this error. I can still use my apple music subscription on my mac just like my iphone but is a little annoying that I don't have the same songs saved in both devices.


MacBook Pro 14″, macOS 13.2

Posted on Sep 19, 2025 6:40 PM

Reply

There are no replies.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Apple Music fails to sync between iPhone and Mac

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.