apple care+ missing on new iPhone 17

last week I have ordered and paid for an iPhone 17 with apple care+. I have received the phone today

when I check the apple care tab in the settings, there is no mention of the apple care + is have paid for. I can't find a way to add it, I can only purchase a new one.

i have a receipt stating that I have paid for it. how do I get the coverage on my new phone?

iPhone 17

Posted on Sep 19, 2025 12:22 PM

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Posted on Sep 19, 2025 12:31 PM

You will need to contact Apple for help, this is a user to user forum.


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2 replies

Sep 19, 2025 12:36 PM in response to franky-b

I have known AppleCare+ take several days to show up on a new device ordered online. Don’t rush and purchase again, because you will probably end up with double cover and I found it was a real challenge to get the duplication cancelled. I suggest patience and wait at least until after the weekend before you start making calls to check. Certainly don’t think of purchase again for at least a week and even then check with Apple Support first.

apple care+ missing on new iPhone 17

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