My Apple Watch running watchOS 26 won't recognize Widex Moment hearing aids

Hi everybody, since I upgraded both my Apple Watch and my iPhone to the newest 26 version, my Apple Watch , through the Widex app (on the watch) no longer recognises my hearing devices (what so ever I do and, by the way, I'm not a newbie). However and fortunately, my iPhone still works (the Wydex Moment app) without any problem.

Anybody outside with the same problem?

Cheers and thank you for any issue.

Marc


[Re-Titled by Moderator]

Original Title: Widex Moment hearing ads and Apple Watch os 26

Apple Watch Series 10, watchOS 26

Posted on Sep 18, 2025 11:15 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 18, 2025 11:51 AM

Many software updates have required Many brands to re-pair the hearing Aids with your iPhone after an update.


NB> I am not talking about using the Widex or other-maker's APP to do this, I mean:


Settings > Accessibility > Hearing Devices ...

and at the top under MiFi hearing devices, make certain Both hearing aids are connected and recognized for what they are.

Otherwise, use the provided maker's instructions to pair them back into your iPhone.


Once paired again, everything (including maker's App) starts to work.

2 replies
Question marked as Top-ranking reply

Sep 18, 2025 11:51 AM in response to FarukAlMal

Many software updates have required Many brands to re-pair the hearing Aids with your iPhone after an update.


NB> I am not talking about using the Widex or other-maker's APP to do this, I mean:


Settings > Accessibility > Hearing Devices ...

and at the top under MiFi hearing devices, make certain Both hearing aids are connected and recognized for what they are.

Otherwise, use the provided maker's instructions to pair them back into your iPhone.


Once paired again, everything (including maker's App) starts to work.

My Apple Watch running watchOS 26 won't recognize Widex Moment hearing aids

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