Touch ID App Store Not Working

Question

Level 1

4 points

I have been for some time now in my new Mac had a problem, when I did a purchase it did not show me to pay with password either fingerprint.

[Edited by Moderator]

MacBook Air (M4, 2025)

Posted on Sep 17, 2025 02:38 PM

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Answer 1

Level 8

45,671 points

What is happening when you restart the mac?

if that is not working, are you on the most recent macOS version?

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Answer 2

You can check ⇢ System Status at anytime you experience any service disruptions.

If you are experiencing an issue not listed there, contact support.

Good luck! 👋🏼😉

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