iPhone 16 pro set up issues

kaobryant wrote:

I just got an iPhone 16 pro and have had a series of issues. 1. I can't log out of my Apple Account. 2. iMessage and Facetime activation unsuccessful. 3. Can't connect to Home wifi network (but was able to connect to Wifi at work).

I have tried resetting the network settings, deleted VPNs, turned off location services, basically everything Apple support said to do and no luck. Please help!!!

iCloud uses Apple ID credentials.

If you do not remember the Apple ID Password then follow the steps given in this Apple Article -> If you forgot your Apple ID password - Apple Support

If you do not remember the Apple ID then follow the steps given in this Apple Article -> If you forgot your Apple ID - Apple Support

If you are the owner or the owner has shared all information with you then to open Activation Lock:- If it is Activation locked, read here --> Turn off Activation Lock - Apple Support Activation Lock for iPhone, iPad, and iPod touch - Apple Support

Learn how to remove a device from a previous owner's account.

If you are not the owner and do not have the Apple ID and Password then there is no way that you can get into this iPhone unless the original owner shares the Apple ID and password with you. If you are lucky you can get into this iPhone if they (owner) accidentally remove the device from their Apple ID.

Did you restart your home wifi router?

What happen when you try to sign out of your account? Why are you trying to sign out of your account?

You probably need to turn off stolen device protection.