Assistive touch automatically turns off

Hi everyone,

So I have noticed this happen a couple of times. Assistive touch just disappears.

iPhone 16pro

using apple phone case

I go check the settings and sure enough it’s off

now this happens randomly and I have tried the following

• checked the back tap settings. (Double tap for lock and triple tap - nothing)
• power button, not configured to turn off assistive touch, only to turn on assistive touch and guided access, on triple click.

I am 100% confident by now that it’s not due to user error at this stage.

I have not experienced this issue on previous models or iOSs

how do I resolve this?

Thanks