How find FileVault recovery key in the blocked MacBook Pro?

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MariaKiritsa Author

Level 1

4 points

How find FileVault recovery key in the blocked MacBook Pro?

I has changed password in my laptop, now it doesn’t match. So I need to change it.

I’m in Lock Screen,

1) Turning off laptop

2) Turning it on, holding down the power button

3) Going to «parameters»

4) Writing email and password Apple ID

5) Going to the «terminal» and writing here «resetpassword»

After it’s asking me 24-figures FileVault recovery key. And my question is how can I find it, if my MacBook is blocked and all I have my IPhone and Apple account?

[Edited by Moderator]

MacBook Pro 13″

Posted on Sep 16, 2025 05:25 AM

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Answer 1

Sep 16, 2025 08:28 AM in response to MariaKiritsa

When you post a screenshot of error message screens, only native speakers of your language can read them.

If you could post the TEXT of those messages, auto-translate could be used, and speakers of all languages could understand them.

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Answer 2

Sep 16, 2025 08:46 AM in response to MariaKiritsa

Re: “… And my question is how can I find it …”

Unfortunately, this is not a “good news” reply.

There were only two options presented during the Mac’s File Vault setup.

Recovery Key Saved to iCloud
Recovery Key Saved Locally

If you are being asked for it now, it means that the 2nd option was selected and the key was recorded and - hopefully - manually saved locally.

There is no technical means to “extract” it from the computer.

You either find where it was recorded, or the encrypted data will remain irretrievable.

See more detail here:

Protect data on your Mac with FileVault - Apple Support

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Answer 3

Sep 16, 2025 09:18 AM in response to MariaKiritsa

If you encrypted your Mac’s boot disk with FileVault 2 —this prevents you from using your Apple ID to reset your password (since the password is used in FileVault’s encryption).

Read this Apple support document for more information about FileVault.

ref: Protect data on your Mac with FileVault - Apple Support

if no insight or resolve—

Call Customer Support (800) MY–APPLE (800–692–7753)

or on line https://getsupport.apple.com/

or call AppleCare Support at 1-800-APLCARE (800-275-2273)

Outside the USA—Contact Apple for support and service by phone

See a list of Apple phone numbers around the world.

Contact Apple Support - Apple Support

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