iPad Pro crashes whenever I try to move icons after updating to iOS 26

I’ve just installed IOS26 on my iPad 11 Pro. All good except that when I try to move icons around it freezes up completely (even the power and volume buttons stop working). After a few minutes it reverts to the lock screen. Reboot hasn’t helped.


is anyone else having this same issue?


[Re-Titled by Moderator]

Original Title: IOS 26 crashes whenever I try to move icons

iPhone 11 Pro, iOS 26

Posted on Sep 16, 2025 2:10 AM

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Question marked as Top-ranking reply

Posted on Sep 19, 2025 2:50 AM

If your iPad is not operating as expected, try a forced-restart - as this will often clear an isolated or post-update software issue. If you haven't already done so since updating to iPadOS 26, your iPad will almost certainly behave differently having performed the restart:


Force restart iPad (models with Face ID or with Touch ID in the top button)

If your iPad doesn’t have the Home button, do the following:

  1. Press and quickly release the volume button nearest to the top button.
  2. Press and quickly release the volume button farthest from the top button.
  3. Press and hold the top button.
  4. When the Apple logo appears, release the top button.





If the problem persists after performing the restart, it may be necessary to reset your iPad settings. While this reset will not cause any loss of data, as a precaution, it is always wise to ensure that you have a current iCloud or iTunes backup before performing the reset:

How to back up your iPhone, iPad, and iPod touch - Apple Support


When you are happy to proceed, you can perform the reset from iPad settings:

Settings > General > Transfer or Reset iPad > Reset > Reset All Settings


If the problem still doesn’t clear, the next step is to reset the iPad to factory settings:

Restore your iPhone, iPad, or iPod to factory settings - Apple Support


Otherwise, you would be best advised to seek assistance directly from Apple Support. You can contact the Support Team using the Support link at top-right or bottom-left of this page. Alternatively and perhaps easier, you can initiate and manage your support cases using the excellent Apple Support App. If not already installed on your iPad, the App can be downloaded from the App Store:

https://apps.apple.com/app/apple-support/id1130498044


You might also visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to assist with troubleshooting:

Genius Bar Reservation and Apple Support Options - Apple

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iPad Pro crashes whenever I try to move icons after updating to iOS 26

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