Notes Disappeared after 18.6.2 Update on iPad.

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Level 1

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Notes Disappeared after 18.6.2 Update on iPad.

Hello, I just updated the iPad I use for all my school notes to 18.6.2. After doing so, I have lost all the years worth of notes I had. We have tried:

the “un-sync” and “resync” in the iCloud->notes-> sync this phone”. • ⁠the app-> notes-> “on my account” toggle
unadding her iCloud and re-adding it to the iPad.
⁠restarting the iPad several times I am able to log into the iCloud website and go to my notes and see the files, but no attachments or annotations I made show up or load. After a bunch of methods, the note titles and files sort of showed on her iPad, but the attachments inside of them never loaded.

The pictures above are the common things we saw other threads have, and we also see the same things, so I pasted them here. Apple support said they’d call back in a week, but I wanted to see if there is anything we can do to prevent her from having to rewrite. Thank you all for the help.

iPad (9th generation)

Posted on Sep 13, 2025 09:24 PM

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Answer 1

LD150

Level 10

95,721 points

Sep 14, 2025 09:51 AM in response to valixsio

Did you look in Recently Deleted at the bottom of the notes sidebar? They have 30 days before they vanish.

In Settings, Apps, Notes, Notes Accounts is Notes turned on in the account they usually keep them in? (I presume iCloud but they might use Google or some other account)

Sign into that account in Safari or their favourite browser in a computer or ipad, look at Notes. Anything there, esp in recently deleted?

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