Music is now missing from my icloud account

I realised that a recent album purchase, which is showing in Music on my iMac, hadn't synch'd with either my iPad or iPhone. I signed in to my icloud account hoping to find more information, but found that Music is no longer showing there at all. Can anyone help with what could have happened and how to get Music (and all my songs etc) featuring in my icloud account again? Thank you in advance.

iMac 21.5″, macOS 13.6

Posted on Sep 13, 2025 08:08 AM

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1 reply

Sep 14, 2025 10:13 AM in response to Drumly

iCloud is an umbrella term for a set of Apple services that allow for syncing of photos and data between your Apple devices. It is separate from your iTunes store account, or any iTunes Match or Apple Music subscription you might have.


Purchases from the iTunes Store are in AAC/.m4a format. Any unhidden, undownloaded content will normally be shown in your library allowing you to stream or download on demand. For reasons unknown sometimes recent purchases will be hidden from your purchase history. Check the view menu to make sure that you haven't selected Only Downloaded Music. If needs be see Hide and unhide music, movies, TV shows, audiobooks, and books - Apple Support to unhide any hidden content and Redownload music - Apple Support to download it to local storage.


tt2

Music is now missing from my icloud account

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