Apple Wallet not recording purchase history on iPhone

Wallet not recording history as purchases are made



[Re-Titled by Moderator]

Original Title: Apple wallet

iPhone 14 Pro Max, iOS 18

Posted on Sep 13, 2025 06:01 AM

Reply
5 replies

Sep 13, 2025 07:15 AM in response to konrad76

Apple is not aware because the financial information is sent anonymously by the card issuer to Apple servers that then update your iPhone Wallet app.


Out of the 15 plus financial institutions that I have debit or credit cards in my Wallet app on 1 or 2 update infrequently. I will note that the debit and credit cards I have from Chase, Wells Fargo and Citi are updating without issue. It’s two smaller local banks that I’m having issues with. My suspicion from your post and other recent posts that it involves smaller banks and credit unions.

Apple Wallet not recording purchase history on iPhone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.