There is a settings menu trojan in my ipad. At least i think it is a trojan it is asking for a password to my old e-Mail account. I Dont think Apple is so careless. How do i get rid of it.
[Re-Titled by Moderator]
Original Title: Settings menu trojan
iPad, iPadOS 18
Unless you personally have taken steps to disable all security on your iPad (known as Jailbreaking) there is no ‘menu trojan’ present.
So you’ll have to explain yourself better as to what’s going on. What are you trying to do when this password prompt appears. You mention an old email account. If that account is still present and active and you changed the password at some time then yes, you will get that prompt every tine it tries to check for email.
Add and remove email accounts on iPad - Apple Support
If the old email is still present then delete it.
joonas131 wrote:
It is asking in (asetukset) settings, theres a red Number 1 in one corner. It is asking for Apple id settings update. But the account it is referring to does not exists anymore.
My first guess is that the email account (name) was also used as the Apple ID name (now Apple Account). The email account itself may be gone, but its name lives on as the Apple Account login name. This is not a problem, and not a security issue.
Search https://support.apple.com if you decide you want to change the Apple \Account email name, there is a HowTo document explaining the method.
If you have forgotten the password for your Apple ID/Account please post back for more advice before you start deleting or resetting things because if your phone is still logged in there is a method to reset the unknown password. However, you need to be logged on a trusted device to do it!
You are going to need to provide much more details about what you are seeing. Provide a screenshot if you can as long as it does not reveal any of your personal information.
Nothing you have included indicates a Trojan of any kind. There are many reasons why it may be asking for an old email account, but in your case it is unknown with the information provided, so very difficult to provide a resolution.
joonas131 wrote:
I cant provide screenshots the page wont let me. ?
Screenshot should always work, use the help doc linked by @lkrupp. If that doesn’t help and you have an iPhone or other device with a camera take a photo of the screen.
joonas131 wrote:
I cant provide screenshots the page wont let me. ?
By far the easiest method to trigger and save a screenshot is to set-up and use the corner-swipe gesture.
Settings > Multitasking & Gestures >
You can also trigger a screenshot using an Apple Pencil:
Settings > Apple Pencil > [Pencil Gestures]
The other ways to trigger a screenshot from an iPad are described here:
Take a screenshot on your iPad - Apple Support
By definition, a screenshot will capture the entire screen. If you only wish to capture part of the screen, you’ll need to crop the captured image using the markup tools:
Take and mark up a screenshot with Apple Pencil on iPad - Apple Support
It is asking in (asetukset) settings, theres a red Number 1 in one corner. It is asking for Apple id settings update. But the account it is referring to does not exists anymore.
And is this the same account at Settings > [name on top]? That is the Apple Account that is signed into your device.
Otherwise the same, except a number 1 in the middle.
I cant provide screenshots the page wont let me. ?
joonas131 wrote:
I cant provide screenshots the page wont let me. ?
What do you mean it won’t let you?
Take a screenshot on your iPhone - Apple Support
Trojan in iPad settings menu asking for old email password
