Unable to redeem Apple TV 3-month trial due to phone number error

Hi I am accepting my apple TV 3 month free plan and when i go to fill in the information of billing, address and phone # and such and press done it is not accepting my phone number. It comes up red as this field is required and i have already entered my phone number. please advise.




[Re-Titled by Moderator]

Original Title: Accepting Apple TV 3 month free

MacBook Pro 14″, macOS 15.6

Posted on Sep 11, 2025 8:45 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 12, 2025 12:19 AM

if it was me then I would try to reach out to their official support channels

 Get Support (apple.com)


And or


 Contact - Official Apple Support


And or


Contact - How to Contact Us - Apple



but of cause it could also be because they expect you to add the country code in front of your phone number

1 reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Unable to redeem Apple TV 3-month trial due to phone number error

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.