How can I fix a non-working "K" key on my MacBook Pro, and how much will it cost?

I have a 2019 16 inch MacBook Pro. The "k" key in the keyboard is not working.

How can I get this repaired?

How much will it cost to repair it?


Thanks and regards.

Vidya42


[Re-Titled by Moderator]

Original Title: "k" key in keyboard not working

MacBook Pro 16″, macOS 15.6

Posted on Sep 8, 2025 06:26 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 8, 2025 06:32 PM

If the following procedure doesn’t work:


How to clean the keyboard of your MacBook or MacBook Pro - Apple Support


Then check with Apple Support.


Mac Repair and Service - Apple Support


They’ll know the current pricing, if they can’t resolve this at the Genius Bar.


If the keyboard has failed, this Mac is headed for a top case replacement, which is not cheap, and probably not worth it with a Mac 2019 Intel.


In the interim, an external keyboard can work, and there are ways to use shortcuts or a virtual keyboard. But none of these workarounds are great for a laptop.


1 reply
Question marked as Top-ranking reply

Sep 8, 2025 06:32 PM in response to Vidya42

If the following procedure doesn’t work:


How to clean the keyboard of your MacBook or MacBook Pro - Apple Support


Then check with Apple Support.


Mac Repair and Service - Apple Support


They’ll know the current pricing, if they can’t resolve this at the Genius Bar.


If the keyboard has failed, this Mac is headed for a top case replacement, which is not cheap, and probably not worth it with a Mac 2019 Intel.


In the interim, an external keyboard can work, and there are ways to use shortcuts or a virtual keyboard. But none of these workarounds are great for a laptop.


How can I fix a non-working "K" key on my MacBook Pro, and how much will it cost?

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