Trade-in iPhone not accepted due to an issue

Hello. When i trade in iphone and apple not accepting this phone because they found some issue with it. How I can get my phone back?



[Re-Titled by Moderator]

Original Title: Trade in failed

Windows, Windows 11 (26100)

Posted on Sep 8, 2025 02:21 PM

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Question marked as Top-ranking reply

Posted on Sep 8, 2025 02:28 PM

You are given the option to have your phone sent back to you, unless there is broken glass that would be a hazard. Review the email on the trade in notification and if you need additional help, contact Apple and explain the situation.

Contact Apple Support - Apple Support


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Trade-in iPhone not accepted due to an issue

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