Unable to load Teams on MacBook Pro running macOS Monterey 12.7.6

Teams says it cannot load on my MacBook Pro12 - purchased in 2017. Is there any way to get around this? I am updated to Monterey 12.7.6, but it is looking for version 13.



[Re-Titled by Moderator]

Original Title: Loading Teams on MBPro12,1

Earlier Mac models

Posted on Sep 8, 2025 12:18 PM

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2 replies

Sep 8, 2025 1:03 PM in response to Kenmillenplum

Microsoft only supports the three most recent versions of macOS. Once macOS 26 Tahoe is release in a month or two, then macOS 14.x Sonoma will likely be the required minimum OS to use with MS products.


You can access Teams through a web browser if you have a MS 365 subscription even on an unsupported version of macOS, I don't know if Teams is accessible in a browser with any free MS accounts. According to MS, you can access Teams through a web browser by using the following URL where you will be presented with a prompt to login with your MS account:

teams.microsoft.com



You can get the exact model of your Mac by clicking the Apple menu and selecting "About This Mac". I'm guessing it will show a MBPro (2016) since they are only able to run up to macOS 12.x Monterey. A MBPro (2017) model designation can upgrade to macOS 13.x Ventura (last supported version of macOS for the 2017 model).


Sep 8, 2025 12:55 PM in response to Kenmillenplum

You might try asking on Microsoft's forums:

https://techcommunity.microsoft.com/category/microsoftteams/discussions/microsoftteams


The issue is that MS 365 supports only the three most recent versions of macOS, so that's 13, 14 and the current 15. When macOS 26 comes out later this month, you'll need to be on macOS 14 once MS 365 is updated.


Unfortunately, you 2017 Mac is now >7 years old. Apple considers products to be 'vintage' at 5-7 years since they were last sold, and older than 7 years to be obsolete. Might be time to consider a new Mac.

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Unable to load Teams on MacBook Pro running macOS Monterey 12.7.6

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