Camera/video won't load at all in my iPhone 16 Pro Max

Excitement lost, camera/video won't load at all. Once in a while the face camera, slo mo, and time lapse work. Snapchat works until you try to zoom in and out then it crashes. Clearly the hardware works but the software is a mess... had an update sitting for years finally decided to use it and very disappointed.


[Re-Titled by Moderator]

Original Title: 16 pro max camera frozen only some options load

iPhone 11 Pro Max, iOS 18

Posted on Sep 5, 2025 09:06 AM

Reply
3 replies

Sep 5, 2025 09:12 AM in response to NMooner

Please try a Forced Restart:


  • Press and quickly release the Volume Up Button
  • Press and quickly release the Volume Down Button
  • Press and hold the Side Button until you see the Apple Logo


A tip is to continue holding past the Power Off slider, which some people release at, and this can take up to 30 seconds and a few tries to get the sequence right.

Force restart iPhone - Apple Support

Camera/video won't load at all in my iPhone 16 Pro Max

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