My iPad is stuck on the restore screen

My iPad 10th gen power button recently broke and now its asking me to do the iPad restore thing, and its on the restore page but its not popping up on Finder I tried two different chargers one for my beats the other is a iPads original charger I believe.

iPad, iPadOS 18

Posted on Sep 2, 2025 05:16 PM

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Question marked as Top-ranking reply

Posted on Sep 3, 2025 02:30 AM

If you iPad is not recognised when connected to your computer, try using a different USB port; if your computer has both USB-C and USB Type-A ports, try using the USB Type-A port of the computer.


If difficulties persist, this support page may help with troubleshooting:

If your computer doesn't recognize your iPhone or iPad - Apple Support


You are not limited to using a Mac to restore your iPad; a Windows 10 or Windows 11 PC (with the Apple Devices App installed) is just as usable:

Download and use iTunes for Windows – Apple Support

Update to the latest version of iTunes – Apple Support


Apple Devices App (Windows PC):

https://apps.microsoft.com/detail/9np83lwlpz9k?hl=en-ms&gl=MS



If you don’t have access to a suitable working computer of your own, that of a helpful friend or family member will suffice. Alternatively, the technicians at the Genius Bar of your local Apple Store will be delighted to assist with restoring your iPad:

Genius Bar Reservation and Apple Support Options - Apple


2 replies
Question marked as Top-ranking reply

Sep 3, 2025 02:30 AM in response to levi_taken

If you iPad is not recognised when connected to your computer, try using a different USB port; if your computer has both USB-C and USB Type-A ports, try using the USB Type-A port of the computer.


If difficulties persist, this support page may help with troubleshooting:

If your computer doesn't recognize your iPhone or iPad - Apple Support


You are not limited to using a Mac to restore your iPad; a Windows 10 or Windows 11 PC (with the Apple Devices App installed) is just as usable:

Download and use iTunes for Windows – Apple Support

Update to the latest version of iTunes – Apple Support


Apple Devices App (Windows PC):

https://apps.microsoft.com/detail/9np83lwlpz9k?hl=en-ms&gl=MS



If you don’t have access to a suitable working computer of your own, that of a helpful friend or family member will suffice. Alternatively, the technicians at the Genius Bar of your local Apple Store will be delighted to assist with restoring your iPad:

Genius Bar Reservation and Apple Support Options - Apple


My iPad is stuck on the restore screen

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